Terms of Service

What TutorLM is (and is not)

TutorLM provides software: a roster and progress dashboard for tutors, study-plan drafting, a reviewed practice-item bank, mastery tracking built from students' real answers, and live-session tools. Tutors who use TutorLM are independent professionals or businesses — they are not our employees or agents. TutorLM supplies the software; the tutoring relationship, the teaching, and its results belong to the tutor.

Accounts and eligibility

You must be at least 18 to create a tutor account. You agree to provide accurate information, keep your credentials secure, and accept responsibility for activity under your account. Student accounts are created through a tutor and exist only within that tutor's roster; students access the service through the student portal.

Guardian consent comes first

For any student who is a minor, the student's access must not be activated until a parent or legal guardian has completed TutorLM's consent flow. TutorLM records the consent version and signature. If a guardian withdraws consent, the student's access ends, and the tutor agrees not to re-enroll the student without fresh consent.

Acceptable use

You agree not to:

• attempt to access data that is not yours, probe or circumvent the service's security or data isolation, or test its defenses without written permission;
• scrape, harvest, or bulk-export practice content, or use the service to build or seed a competing question bank;
• upload content that is unlawful or that you do not have the right to use;
• resell, sublicense, or share access to the service outside your own tutoring practice;
• use the service to collect more information about a student than tutoring requires.

Your content and ours

What you and your students put into TutorLM — session notes, student records, uploads, answers — remains yours. You grant TutorLM a license to process it solely to provide the service, as described in the Privacy Policy. The software itself, the practice-item bank, and material generated within the service are the property of TutorLM or its licensors; you receive a personal, non-transferable right to use them inside the service while your account is active.

AI-assisted output and no outcome guarantees

Study plans, explanations, and hints are drafted with AI assistance and are intended for a tutor's review and judgment. Scored practice comes only from a reviewed item bank — nothing unreviewed is ever scored. TutorLM does not guarantee any test score, score improvement, admission, or other outcome, and tutors must not represent otherwise to families on TutorLM's behalf.

Fees

TutorLM is currently offered without charge while in its pilot phase. We may introduce paid plans in the future; if we do, existing users will get reasonable advance notice, and continued use after pricing takes effect will constitute acceptance. [Pilot terms pending business input.]

Suspension and termination

You may stop using TutorLM and request deletion of your account at any time. We may suspend or terminate access for breach of these terms — in particular the acceptable-use and guardian-consent sections — with notice where practicable. After termination, data is handled as described in the Privacy Policy, including deletion on request.

Disclaimers

The service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the service will be uninterrupted or error-free.

Limitation of liability

To the fullest extent permitted by law, TutorLM will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data. Our total liability for all claims arising out of the service is limited to the greater of the amounts you paid us in the twelve months before the claim or one hundred US dollars. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

If we change these terms, we will update the date at the top and, for material changes, notify account holders. Continued use of the service after a change takes effect constitutes acceptance of the new terms.

Governing law

These terms are governed by the laws of [state — pending business input], without regard to its conflict-of-law rules. [Venue/dispute-resolution clause pending legal input.]

Contact

Questions about these terms: elliottpwanderson@gmail.com.